Refund and Returns Policy

Effective Date: January 4, 2025

At Biz Pariz, customer satisfaction is our highest priority. We are committed to providing top-quality products and ensuring that your shopping experience is smooth and hassle-free. If you are not entirely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy carefully to understand your rights and options.

1. Returns

We accept returns under the following conditions:

  • Eligibility for Returns: To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging with all tags, labels, and accessories included.

  • Return Timeframe: You have 30 days from the date of purchase to request a return. After this period, unfortunately, we cannot offer you a refund or exchange.

  • Non-returnable Items: Certain types of items cannot be returned, including:

    • Perishable goods such as food, flowers, or plants.
    • Custom-made or personalized products.
    • Items marked as “Final Sale” or “Non-returnable” in the product description.

2. Refunds

  • Refund Eligibility: Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 10 business days.

  • Refund Timeframe: Refunds will be processed within 10 business days of receiving the returned item. Please note that your bank or credit card provider may take additional time to process the refund.

  • Partial Refunds: In certain cases, only partial refunds are granted (if applicable):

    • Damaged or Used Items: If the item is not in its original condition, damaged, or missing parts for reasons not due to our error, only partial refunds may be granted.
    • Excessive Use: Items that have been excessively used or altered in any way.

3. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer support team at info@bizpariz.com or call 907-382-1355 to request a return authorization. Please provide your order number and reason for the return.

  2. Prepare the Item: Ensure the item is securely packaged in its original packaging, including all accessories, manuals, and documentation. Include a copy of your receipt or proof of purchase.

  3. Ship the Item: Send the item to the return address provided by our customer support team. We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $75, as we cannot guarantee receipt of your returned item.

4. Exchanges

  • Exchange Process: If you wish to exchange an item for a different size, color, or product, please contact us within 30 days of purchase. We will guide you through the exchange process and assist with any shipping costs if necessary.

  • Eligibility: Items must meet the same conditions as our return policy, including being unused and in the original packaging.

5. Shipping Costs

  • Return Shipping: You will be responsible for paying the shipping costs for returning your item unless the return is due to a defect or error on our part. If the item is defective or incorrect, we will provide a prepaid shipping label for the return.

  • Original Shipping Fees: Original shipping charges are non-refundable unless the return is due to an error on our part.

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at info@bizpariz.com or call 907-382-1355. Provide photographs of the damaged product and packaging. We will work with you to resolve the issue, which may include issuing a refund, replacement, or exchange at no additional cost to you.

7. Contact Information

For any questions regarding our Refund and Returns Policy, or if you need assistance with a return or exchange, please contact us at:

We are committed to providing a smooth and hassle-free shopping experience. Thank you for choosing Biz Pariz!


Biz Pariz strives to ensure that every customer is completely satisfied with their purchase. Our Refund and Returns Policy is designed to be clear and straightforward, making it easy for you to understand your options and process returns efficiently. We value your trust and are dedicated to maintaining the highest standards of customer service.


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